What is The Change Compass?
The Change Compass is a cloud-based data visualization and planning tool. It helps organizations visualize change impacts on people and customers. From this organizations can make fact-based decisions to maximize project benefits and employee/ customer experience.
Better sequencing and roll out prioritization using data help companies maximize embedment, and therefore reap millions in benefits
Forecast business impact
Forecast business operations and resourcing impacts from changes, E.g. frontline resourcing, engagement channels, stakeholder groups impacted.
Agile ways of working
Plan around iterative releases and delays across projects with constant pulse on changing business impacts
Manage customer impacts
Using customer impacts data to better align customer and employee engagement, a firm helped protect $1M+ in customer revenue in just one instance
Business change capability
Through iterative planning, data and operational feedback the business begins to learn how to effectively plan and manage change implementation
Strategy story telling
Be able to tell the story of how strategy is being executed and what is changing across the company
A range of analytical reports are available to allow overview or deep dive. Here are some examples.
Visualize how employee, customer or other stakeholders are impacted by changes across the board. Determine the point of change saturation. Quantify time impacts on frontline resources. Maximize project benefit realization by managing the amount and pace of change.
Employee heat map
Zoom in on which part of the business is most impacted by change. Drill down to understand how different layers of the organization is impacted by change. Visually see change impact levels at a glance.
Business Unit Analysis
Visually map the different change impacts and activities that impact a part of the business over time. See a list of the initiatives impacting that business within a particular time period. Drill down and analyze initiatives that belong to a strategic theme, a business owner, stakeholder group, change activity type and/or time period.
“I was very impressed by The Change Compass tool. I found the experience simple, user friendly and easy to set up for our business. The reports were meaningful and revealing, allowing for great conversations, insights and decision making. Highly recommended to those who wish to deliver change successfully into their business.”Trisha Smith - Insurance Australia Group
“The Change Compass is a unique, simple to use tool aimed at helping businesses understand impacts to people and their customers. It helps us capture and report impacts using a range of easy to use reporting and provides key data for us to make critical governance decisions about initiative sequencing and prioritisation”Ross Jeffery - Insurance Australia Group