Effective communication is the lifeblood of any successful change endeavour within an organization. It serves as the conduit through which ideas are conveyed, strategies are articulated, and employees are engaged. However, the delicate balance between providing...
A lot of change practitioners are extremely comfortable with saying that change management is about attitudes, behaviours, and feelings and therefore we cannot measure them. After all, a lot of change practitioners are more interested in people than numbers. This...
As someone who is normally oversees the change management side of large programs and portfolios, I now find myself being in the shoes of a project manager. Here’s the background. I now manage a digital software-as-a-service business (The Change Compass) aimed at those...
Change heatmaps are considered valuable by many organizations struggling with facing too much change. Heatmaps are easy to understand and people intuitively get heatmaps without much explanation. The darker colours are bad, or too much change. The lighter colours are...
Successfully achieving business outcomes through change requires good people change experiences. A positive employee change experience means that he/she is more likely to be engaged and more able to deliver a great customer experience. How does one go about designing...
A lot of change management approaches are based on viewing change as negative and how to manage this negative experience. The super popular Kubler-Ross model was used to explain the grieving process and later became adopted as a change model. Kubler-Ross developed...
Recently I was reading about the creative process of Ray and Charles Eames, the couple who epitomized modern furniture design in the 1940s-60s. I was immediately struck by how many agile concepts were championed by Eames all those years ago. What we now know to be the...
In 1977, Ray and Charles Eames, celebrated for their iconic mid-century furniture, embarked on a cosmic journey. Their creation, "The Powers of Ten," takes viewers from an ordinary picnic on Earth to the edges of the observable universe, showcasing the vastness and...